Administrative processes should not be entirely digitalized, argues Minister. - Administrative processes not being digitized, according to the Minister.
In a recent statement, the Digital Minister of Thuringia, Steffen Schuetz, expressed his views on the digitization of administrative processes within the public sector. Schuetz contends that not every work step requires digitization. If a company's processes are dysfunctional, the minister suggested either reforming them or abandoning them. However, in the public sector, such processes are often preserved, and attempts to digitize them are made.
Schuetz believes that the focus during the digitization process should primarily revolve around the work processes themselves. It is crucial to assess and question which regulations and reporting obligations are necessary, what the state should provide, and what can be eliminated.
Recent rankings indicate that Thuringia trails behind other federal states in terms of digitization. Based on the Bitkom State Index 2024, Thuringia scored 49.6 points, landing it at the bottom, while the city-state of Hamburg achieved a score of 73.5 points. Thuringia also performed poorly in the Fraunhofer Institute's Germany Index of Digitization 2023.
In an effort to modernize work processes during digitization, Schuetz has emphasized the importance of enhancing digital administrative services for citizens, supporting the public sector and economy through technology, and promoting integrated planning and community participation.
Some of the strategies being implemented include the development of chatbots for digital citizen-government interaction, utilizing artificial intelligence (AI) for increased efficiency, investing in independent digital infrastructure, open standards, and open-source solutions, and involving citizens and stakeholders in the planning and execution of digital and infrastructure projects.
These measures aim to make administrative processes more efficient, transparent, and citizen-focused during ongoing digitization efforts. Schuetz is striving to create a more modern, transparent, and accessible public sector in Thuringia through these initiatives.
- The community policy in Thuringia, under the guidance of Digital Minister Steffen Schuetz, seeks to promote vocational training programs as part of digitizing administrative processes, with the aim of creating a more efficient, transparent, and citizen-focused public sector.
- In the process of modernizing work practices during digitization, Schuetz has emphasized the need for integrating vocational training into community strategy, ensuring that the public sector and local businesses have the necessary skilled workforce to effectively utilize technology and advance in the field of general-news and finance.
