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AI Adoption: Survey Finds Security, Compliance Challenges Hampering Full Potential

Mature AI users see higher returns, but all agree on the importance of secure information management. As investment in AI grows, so do the challenges.

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AI Adoption: Survey Finds Security, Compliance Challenges Hampering Full Potential

A recent survey by Foundry has revealed key insights into the state of AI adoption and its returns. Conducted in June 2025, the study polled 515 senior IT leaders from North America, APAC, and Europe. It found that while AI's value is widely recognised, challenges in security, compliance, and governance are hindering its full potential.

Information readiness, particularly in terms of social security and compliance, emerged as the top challenge in unlocking AI's full value. Less than half of organisations rated their governance as working 'very well', indicating a significant barrier to scaling AI. Satisfaction with Return on AI Investment (ROAI) was also low among newer adopters, with only 42% expressing high satisfaction.

Mature AI users, however, reported a high ROAI satisfaction rate of nearly 70%. They measure success by problem-solving impact and risk reduction, unlike newer adopters who focus more on efficiency gains. Both groups, nonetheless, ranked deep expertise in secure information management as the top factor when selecting partners. Savinay Berry, CTO and CPO of OpenText, has emphasised the importance of data, trust, and enterprise readiness in AI adoption. Multi-agent AI was also viewed as 'game-changing' among mature users.

Enterprises are investing heavily in AI, allocating an average of $5.4 million annually towards generative AI tools, infrastructure, and talent. However, the path to high ROAI is fraught with challenges, particularly in governance and social security. As AI continues to evolve, understanding and addressing these challenges will be crucial for organisations to fully realise its benefits.

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