Apple partner iBox collaborates with bolttech on protective plans for Apple devices
Bolttech and iBox Partner to Enhance Apple Customer Experience in Indonesia
Bolttech, a leading insurtech company, has announced a significant partnership with iBox, Indonesia's largest Apple Premium Reseller. This collaboration centers on the new offering, TecProtec with AppleCare Services, designed to provide reliable post-sale protection for Apple products.
The partnership leverages Bolttech's insurtech expertise and AppleCare's certified repair services. Key benefits for customers include certified repairs by Apple experts, the use of genuine Apple parts for all replacements and repairs, technical support from qualified Apple technicians, and trusted and comprehensive post-sale protection.
iBox's broad digital presence, including e-commerce platforms such as the official iBox website, Shopee, and Lazada, ensures easier access to these services and products. The alliance exemplifies iBox’s commitment to delivering a holistic Apple experience, going beyond just selling products to offering education, post-sale services, and a seamless digital ecosystem.
Andrew Cons, General Manager - Indonesia, Bolttech, expressed pride in partnering with Erajaya Digital and iBox to raise the bar for tech-enabled, customer-first protection in Indonesia. Joy Wahjudi, CEO of Erajaya Digital, stated that the initiative reflects their ongoing commitment to elevate the retail experience and build long-term trust with every iBox customer.
In addition to this partnership, Bolttech has successfully closed its Series C with the participation of Sumitomo Corporation and Iberis Capital. The company is also replacing its legacy systems for its Hong Kong general insurance operations with the Sapiens solution, aiming to provide greater automation and standardization. Sapiens International Corporation has deployed its cloud-first P&C core platform IDITSuite and Data Analytics platform Sapiens Intelligence with Bolttech.
For more information about TecProtec with AppleCare Services, please visit: iBox TecProtec Page. Customers can activate TecProtec with Apple Care Services directly when purchasing a new iPhone at iBox stores, ensuring true peace of mind throughout their device purchase journey.
- Bolttech's partnership with iBox will utilize technology to improve underwriting for TecProtec with AppleCare Services, enhancing finance and business operations by providing a seamless digital ecosystem for customers.
- This alliance in the insurtech sector is not only about post-sale protection for Apple products but also showcases iBox's commitment to offering education and events related to Apple technology.
- With the recent success in Series C funding and the adoption of Sapiens solutions, Bolttech aims to revolutionize the industry by incorporating insurtech, finance, and business technology advancements into its general insurance operations.
