Banking giant Maybank broadens its presence, inaugurating a revamped branch at Bangsar South, now serving customers at 473 locations.
Maybank has made a significant stride in its expansion plans, opening a new branch in Bangsar South and announcing plans for two new locations in Johor's Forest City and Medini.
The new Maybank Bangsar South branch, a showcase of the bank's reimagined approach, offers an open, personal, and community-driven banking experience. The branch includes open-service areas and a community area, as well as the Digital Xperience Zone, equipped with iPads and Smart Recycling Machines.
In addition, the branch features a Virtual Room for secure video consultations with Maybank Group Customer Care or product specialists.
Syed Ahmad Taufik Albar, Group CEO, Community Financial Services, Maybank, stated that the goal is to combine digital innovation with the personal touch of human connection.
The new Maybank locations in Johor will cater to communities that value face-to-face interaction, while also extending the bank's existing touchpoints in the state to 61. These new outlets will offer financing for individuals, business owners, and foreign investors, and will support cross-border investments, tailored advisory, and wealth solutions.
The outlets in Forest City and Medini are designated as a Special Financial Zone within the Johor-Singapore Special Economic Zone.
Maybank's physical network, which already consists of 473 branches in total, also includes conventional and Islamic branches, service centres, private and premier wealth centres, auto finance centres, SME centres, and commercial centres.
The bank's commitment to serving every segment of society is further demonstrated by the new Maybank@Campus touchpoints. These touchpoints, designed to serve nearly 220,000 tertiary students and campus communities, have expanded with a new outlet at UiTM Puncak Alam, and another is planned for Universiti Utara Malaysia.
Jamaludin Badrulzaman took over as Group CEO for Community Financial Services at Maybank in January 2023. His leadership is expected to drive the bank's continued growth and innovation in the banking sector.
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