Healthcare Leaders Stress Post-Implantation Tracking and Change Management
Healthcare leaders from Kaleida Health and UNC Health recently gathered at the HealthLeaders' The Winning Edge series. Jeannine Mages and Christina Slemp, both prominent figures in their respective organisations, shared valuable insights and strategies.
The event, held in early October 2025, brought together experts who emphasised the importance of continuous performance tracking post-technology implementation. They stressed the need to shift strategies if initial expectations are not met.
Mages, Vice President of Clinical Revenue Cycle at Kaleida Health, and Slemp, System Vice President of Revenue Cycle - Financial Services at UNC Health, highlighted the significance of robust change management. They underscored the necessity of bidirectional communication between frontline workers and leadership to secure staff buy-in and support.
The HealthLeaders' The Winning Edge series, featuring Mages and Slemp, underscored the importance of post-implementation performance tracking and effective change management in healthcare. Their insights offer valuable guidance for organisations aiming to optimise their technology strategies and secure staff support.
