Investment of $7M funds the establishment of India's foremost debt collection business by DPDzero.
DPDzero, a collections company pioneering an ethics-first, tech-led approach, has announced the successful completion of its Series-A funding round, securing $7 million. The funding round was led by GMO VenturePartners, SMBC Asia Rising Fund, and Blume Ventures, with India Quotient and Sinarmas Group among the other participants.
This investment will be used to develop DPDzero's multi-lingual AI collection agent and launch a network of professional field collection agents. The goal is to build India's best collections company, reinventing the collections process from the ground up.
DPDzero's core innovation lies in creating an AI-powered, multi-lingual debt collections platform that combines advanced behavioral data analytics, artificial intelligence agents, and professional human operations to optimize collections while improving borrower experience and ethics in collections.
Ananth Shroff, CEO & Founder of DPDzero, states that collections have been overlooked in lending, and DPDzero is building a company that restores the dignity to the collections process. Rahul Patidar, CRO at Moneyview, believes that DPDzero is playing a key role in evolving India's lending stack and has made a significant difference for Moneyview in terms of collections velocity and borrower experience.
India is headed towards a $6 trillion credit economy, and the ability to collect will be crucial for the ability to lend. DPDzero's revenue has grown by 6X in the last 18 months, demonstrating the demand for its services.
The company's approach to collections is considered the future of collections by Rahul Patidar. Collections is no longer a back-office function, but a growth enabler and trust engine for financial institutions. DPDzero's focus on ethics, empathy, and technology sets it apart from traditional collections processes, which are often seen as low-tech, low-intelligence, and unethical.
DPDzero's collections system serves fintechs, NBFCs, banks, and microfinance institutions with a scalable and tech-driven solution. The company is developing a multi-lingual AI collection agent capable of handling diverse borrowers across regions, enhancing reach and communication effectiveness. Additionally, a network of professional field collection agents will be launched to complement AI efforts, strengthening the collections infrastructure on the ground.
Partnering with major financial institutions like Tata Capital, L&T Finance, Manappuram Finance, Moneyview, RBL Bank, IndusInd Bank, and others, DPDzero is positioning itself as a trusted collections partner for leading lenders. The company aims to improve recovery rates on loans while maintaining borrower dignity, representing the "foundational collections infrastructure" for India’s evolving credit ecosystem.
GMO VenturePartners believes DPDzero is building the foundational collections infrastructure, while Blume Ventures has doubled down on backing DPDzero, citing the company's product lenders love and institutional trust. SMBC believes DPDzero is helping build a more efficient and responsible financial ecosystem through AI-driven personalization and real-time borrower protection.
Most large lenders still rely on outdated agencies or bloated in-house teams, while DPDzero is building a high-efficiency, high-empathy collection machine that scales. As India moves towards a $6 trillion credit economy, DPDzero's tech-led, ethics-first approach to collections is poised to play a crucial role in the lending landscape.
The investment secured by DPDzero will be utilized to develop a multi-lingual AI collection agent and launch a network of field collection agents, signifying their intention to build India's leading collections company by reinventing the process through technology, artificial intelligence, and a focus on ethics.
DPDzero's approach to collections, combining advanced technology with empathy and ethics, is regarded as the future of collections by industry leaders, setting it apart from traditional methods and positioning it as a trusted partner for fintechs, NBFCs, banks, and microfinance institutions.
