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Microsoft acknowledges disruption of Reset and Recovery features in Windows 11 versions 22H2, 23H2, and other updates released in August.

Windows' August 2025 security update, specifically KB5063709, has been confirmed by Microsoft as responsible for malfunctions in crucial reset and recovery features on various Windows versions, leading to system failures.

,   and  Administrator
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August's Microsoft Update Causing Problems with Reset and Recovery Features in Windows 11 Versions...
August's Microsoft Update Causing Problems with Reset and Recovery Features in Windows 11 Versions 22H2, 23H2, and Others

Microsoft acknowledges disruption of Reset and Recovery features in Windows 11 versions 22H2, 23H2, and other updates released in August.

The recent Microsoft security update, KB5063709, has been causing failures in key reset and recovery features across multiple versions of Windows, including Windows 10 22H2 and some Windows 10 LTSC editions. This issue affects a wide range of client operating systems, including popular recovery paths such as navigating to System > Recovery > Reset my PC, or using System > Recovery > Fix problems using Windows Update.

Microsoft has confirmed the bug breaks reset and recovery operations on affected versions[4]. The problem also extends to enterprise users relying on the RemoteWipe CSP (Configuration Service Provider) for remote device management.

Workarounds and Solutions:

  1. Install Emergency Out-of-Band (OOB) Updates from August 19, 2025 Microsoft released non-security cumulative out-of-band updates that supersede KB5063709 and related faulty updates, which fix the reset and recovery issues. These updates include:
  2. KB5066188 for Windows 10 22H2 and LTSC 2021 versions
  3. KB5066187 for Windows 10 Enterprise LTSC 2019 and IoT Enterprise LTSC 2019 These updates are available as optional updates via Windows Update or can be manually downloaded from the Microsoft Update Catalog[1].
  4. Apply Later Security Updates The issue was also resolved in subsequent monthly updates released after August 2025, including those from September 2024 and later, which do not contain the problematic settings causing the issue. Installing the latest Windows updates is recommended to restore full functionality[2][4].
  5. Known Issue Rollback (KIR) Microsoft deployed a Known Issue Rollback (KIR) to mitigate related update installation failures, enhancing update reliability when updates are installed from network shares[1].
  6. Troubleshooting Installation Errors Some users report error 0x8007000d when installing KB5063709, potentially related to the issue. Common troubleshooting steps include:
  7. Running DISM and SFC scans to repair system files
  8. Checking disk integrity with CHKDSK
  9. Ensuring sufficient disk space
  10. Performing a clean boot to avoid interference from third-party antivirus (e.g., Norton) or other software
  11. Manually installing updates from Microsoft Update Catalog However, some users may still face persistent failures without resolution and might need to wait for fixed updates or consider system replacement in long-term cases[3].

Additional Notes:

  • This update affects multiple Windows 10 and Windows 11 versions, but the fixes apply depending on the respective version and update channel.
  • Beyond recovery issues, the August 2025 updates, including KB5063709, have caused other problems like streaming performance issues with NDI software, for which workarounds involve changing NDI receive mode to TCP or UDP instead of RUDP[5].

In summary, the key solution is to install the August 19, 2025, emergency out-of-band cumulative updates (KB5066187/88/89) and subsequent monthly updates to resolve the reset and recovery failures introduced by KB5063709 and related updates[1][2][4]. If update installation errors occur, use standard Windows update troubleshooting tools and ensure system readiness, but persistent issues may require awaiting further fixes.

  • The problem stems from the installation of KB5063709, a monthly security update designed to address vulnerabilities and enhance system protections.
  • The affected OS build is 19045.6216.
  • Users are advised to avoid initiating resets or recoveries on affected systems.
  • Windows 11, version 23H2, Windows 11, version 22H2, Windows 10, version 22H2, Windows 10 Enterprise LTSC 2021, Windows 10 IoT Enterprise LTSC 2021, Windows 10 Enterprise LTSC 2019, and Windows 10 IoT Enterprise LTSC 2019 are the impacted Windows versions.
  • The latest security update for Windows 11, the 24H2 update, may lead to problems with hard drives and solid-state drives, potentially causing data corruption.
  • Enterprise Admins: Test the update in isolated environments and prepare rollback strategies.

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