Dangerous Powerbanks: Anker Obliges Massive Recall of Millions of Units - Millions of Anker power banks are being recalled.
In a recent development, tech giant Anker has expanded a global recall of its power banks due to a potential fire hazard caused by defective lithium-ion batteries. This recall affects devices sold in Germany as well. Here's what German Anker power bank owners need to know to ensure their safety and secure a free replacement or coupon.
Firstly, it is essential to identify if your power bank model is affected. The recall includes several models, notably the Anker Powerbank 10,000mAh, 22.5W (Model A1257), Anker Powerbank 20,000mAh, 22.5W with integrated USB-C cable (Model A1647), Anker Zolo Powerbank 20,000mAh, 30W with integrated USB-C and Lightning cable (Model A1681), and Anker Zolo Powerbank 20,000mAh, 30W with integrated USB-C cable (Model A1689).
Once you've identified your model, check the serial number of your device to confirm whether it is subject to the recall. Detailed instructions and a recall form are available on Anker's official website or in the announcement linked by the German news outlet Heise.
For safety reasons, it is crucial to stop using the recalled power bank immediately. Overheating and fire hazards have been linked to the affected batteries.
To initiate the replacement or coupon process, submit the recall form on Anker's official page for the affected models. The form typically requires proof of ownership (such as a purchase receipt or photo of the device) and the serial number.
Upon submission, Anker will provide a free replacement device or a coupon for a future purchase, ensuring safe disposal of the recalled power bank. For direct assistance, Anker's customer support through their official website or contact numbers can provide help tailored for the German market, including guidance on the return and replacement process.
It is important to note that the recall affects power banks of various capacities: 10,000 mAh and 20,000 mAh. The exact number of devices affected globally is unknown, but the recall has affected millions of power banks, including 1,158,000 devices of the power bank model A1263 in the US alone.
The recall may also extend to power banks from other manufacturers due to the use of defective batteries from the same supplier. Anker became aware of the problem after improving its internal controls. The website provides information on where to find the serial and model numbers.
Proper disposal methods include recycling centers or electronics stores. Customers should dispose of the defective power bank properly in such places to avoid improper disposal, which poses a fire hazard if disposed of in household waste.
In conclusion, German Anker power bank owners should verify their device model and serial number against the recall list provided by Anker, then follow the official recall process online to secure a free replacement or coupon. For more information, visit Anker's official website or the Heise news outlet link provided.
- As part of the expanded global recall, Anker's research and development team might consider implementing improvements in the quality control of their lithium-ion battery production for future research programmes, to prevent occurrences like this potential fire hazard.
- With the increasing advancements in technology such as smartphones and gadgets, community aid could be mobilized to collect and responsibly dispose of the recalled Anker power banks, ensuring they do not end up in household waste and creating a safer environment for everyone.
