National Framework Proposal for Global Capability Centers (GCCs)
India has announced a new National Policy focused on Global Capability Centers (GCCs), aiming to drive the country's growth story in alignment with national missions such as digital transformation, sustainability, manufacturing, and innovation.
The policy, which has been outlined by the Confederation of Indian Industries (CII), emphasizes the need for talent development mechanisms in line with GCC demands. This includes joint curriculum development, shared faculty, industry-sponsored research, and guaranteed employment pathways.
The strategic vision of the National Policy on GCCs aims to scale India's GCC ecosystem from 1,800 to 5,000 centers, creating employment opportunities for 20-25 million people, including 4-5 million direct jobs.
GCCs are playing a pivotal role in fostering agile innovation ecosystems, enabling enterprise resilience, technological acceleration, and global competitiveness. To maintain this momentum, the policy highlights the importance of aligning talent gaps through targeted intervention, stronger academia-industry collaboration, flexible skilling models, incentives for leadership relocation, and infrastructure to support hybrid work.
To unlock new frontiers of opportunity, the policy suggests regional expansion, deepening research linkages, and fostering enterprise-level agility. This is crucial for the growth of GCCs, which are already the fastest growing segment in India and host global leadership roles, serve as extended headquarters, and are becoming cognitive command hubs for breakthroughs in various sectors.
Key stakeholders in implementing the National Policy Framework for GCCs in India include government bodies, industry leaders of GCCs, academic and research institutions, and regional and international partners. The collaboration aims to transform India from a GCC pioneer into a leading country and drive the development of GCCs towards global transformation and economic growth.
To retain and attract next-generation GCCs, India should offer high-quality, business-ready physical infrastructure, including grade-A office spaces, efficient transport, and logistic access. Digital infrastructure development is also recommended for GCCs.
Recognizing the potential of Tier 2 and Tier 3 cities, the policy suggests reinforcing capabilities in these regions to distribute the pressure from Tier 1 cities and accelerate the economy of these regions. This can be achieved through the development of regional talent hubs.
The policy also emphasizes the need for an integrated single-window system or a one-stop-shop for all GCC clearances. Furthermore, it suggests harmonizing policy frameworks such as Special Economic Zones, Software Technology Parks of India, and IT policies in India.
Lastly, frontier domains like autonomous mobility, agentic, genomics-led R&D, quantum computing, and edge-AI have been recognized as having the potential to transform GCCs. The policy will focus on reinforcing capabilities in these areas to ensure India's GCC ecosystem remains at the forefront of technological advancements.
This comprehensive National Policy on GCCs is a significant step towards India's digital and economic transformation, aiming to position the country as a global leader in the GCC sector.
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