Pure Insurance Enters Agreement with Duck Creek
In a significant move, PURE Insurance has recently upgraded to the latest version of Duck Creek Billing, a comprehensive, cloud-based insurance billing software solution. This upgrade offers several benefits, including enhanced stability and performance, access to the latest billing innovations, automated financial operations, customization and flexibility, and a seamless customer experience.
The new system provides improved stability and performance, ensuring smoother operations for PURE Insurance's billing processes. The upgrade gives PURE access to the latest billing innovations, allowing for greater customization and modernization of its billing systems. Duck Creek Billing automates invoicing, premium collections, and payment processing, thereby streamlining financial management and improving operational efficiency.
The system offers flexible billing options and configurations, enabling PURE to tailor billing experiences to meet the diverse needs of its members. The upgrade supports an intuitive and seamless billing experience, enhancing overall customer satisfaction. Chris McCloskey, Chief Operating Officer at Duck Creek Technologies, expressed pride in Duck Creek Billing playing a role in helping PURE Insurance elevate its member experience through more modern, flexible, and seamless billing capabilities.
Meenakshi Rungta, VP, Finance Divisional Information Officer at PURE Insurance, stated that upgrading to Duck Creek Billing reinforces their commitment to delivering exceptional service to their members.
In another development, Safepoint Holdings, an insurance company operating three platforms: Safepoint Insurance Company, Cajun Underwriters Reciprocal Exchange, and another unspecified platform, has become a new client for Duck Creek Technologies. Safepoint Holdings is now live on Duck Creek OnDemand, a platform offered by Duck Creek Technologies for property and casualty (P&C) and general insurance.
Duck Creek Technologies has also introduced a new insurance-focused payments solution, the Duck Creek Payments Facilitator, which caters to the unique needs of payments within the insurance sector. The company continues to expand its client base in the insurance industry, with FCCI Insurance Group now live with Duck Creek's Excess & Surplus (E&S) line of business.
This move demonstrates Duck Creek Technologies' commitment to providing intelligent solutions for the insurance sector, aiming to streamline operations, enhance customer experience, and improve financial management for carriers.
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