Retail stores implementing self-checkout systems to triple by 2027, predicts study.
Revamped Article:
Hey there! Let's dive into the recent digital wave that's shifting the retail landscape - the burgeoning popularity of mobile checkout. A fascinating report by the consulting firm RBR forecasts that a whopping 160,000 stores worldwide will be offering mobile self-scanning by 2027, up from 46,000 in 2021 and 36,600 in 2020 [1][2].
Last year, approximately 10,000 stores globally joined the mobile self-scanning revolution, enabling shoppers to scan items on their personal devices or devices supplied by the retailer [1].
European countries, such as the UK, France, and the Netherlands, have been leading the charge in adopting mobile self-scanning technology. However, American retailers are increasingly jumping on the bandwagon too [1].
Biting the RBR Apple 🍎
While many retailers are building their own mobile self-scanning technology, others collaborate with third-party providers such as Skip, WeChat, Alipay, or GK Software, as documented by RBR in their report [1]. Interestingly, Zebra, a renowned self-scanning technology provider, accounts for over 80% of hardware installations [1].
Mapping the Future 🌟
Grocery store chains in mature markets are set to extend mobile self-tech to additional stores. Meanwhile, other sectors, including convenience stores, homeware, and clothing stores, are expected to increasingly leverage this technology [1].
Alex Maple, the senior research analyst who spearheaded RBR's Mobile Self-Scanning and Checkout-Free 2022 research, expressed optimism, stating, "Mobile self-scanning is expected to expand strongly, to a more diverse range of retailers and to new geographies. Whether it is scanning items using a smartphone or a handheld retailer-provided device, reducing friction and enhancing the shopping experience remains a key aim."
Shining a Light on a Few Stars 💫
The report spotlighted 7-Eleven's rollout of mobile self-scanning at around 3,000 locations in the U.S., integrating the service into its loyalty program and planning a nationwide rollout by the end of 2022 [1]. Similarly, retailers like Sam's Club and Wegmans have already introduced mobile checkout features [1].
Pandemic Perks 😷
Though the COVID-19 pandemic has entered a new phase, retailers continue to offer more self-checkout services for shoppers. In May, for instance, Dollar General began testing self-checkout at 200 locations, with plans to expand the service to more storefronts by the end of this year [1]. Last week, Best Buy announced plans to build small format stores with a mobile checkout option, QR codes for desk pickup, and product advice from employees via livestream [1].
Stay tuned for more exhilarating shifts in the retail world as businesses strive to provide seamless, contactless, and super-convenient experiences for their customers!
[1] RBR's Mobile Self-Scanning and Checkout-Free 2022 report (2022), [Link if available][2] RBR's Mobile Self-Scanning and Checkout-Free 2021 report (2021), [Link if available]
- The incorporation of mobile self-scanning technology into the retail industry is not only a digital wave but also a shift in culture, as it offers a more seamless, contactless, and convenient shopping experience.
- As the pandemic continues to evolve, health policies encouraging social distancing and contactless transactions have accelerated the adoption of mobile self-scanning technology in various markets.
- The burgeoning popularity of mobile self-scanning technology is not just a business trend; it's also a research subject gaining attention in various fields, including artificial intelligence (AI), cybersecurity, and technology.
- The breaking news in the retail industry is the forecast by RBR that by 2027, 160,000 stores worldwide will boast mobile self-scanning capabilities.
- In the midst of this digital transformation, retailers are constantly navigating the intersection of fashion and technology, seeking to integrate the latest trends into their mobile self-scanning strategies.
- Businesses in the retail sector are not only collaborating with third-party providers for mobile self-scanning technology but also engaging in research and development to create custom solutions, as documented by RBR.
- The integration of mobile self-scanning technology has extended beyond grocery store chains to sectors such as convenience stores, homeware, and clothing stores, according to the RBR report.
- In the battle for customer loyalty, retail giants like 7-Eleven, Sam's Club, and Wegmans are winning by integrating mobile checkout features into their operations.
- The weather, economic markets, or even global events like war might impact the retail industry, but one thing remains certain - the continued advancement of technology and the pursuit of innovation will continue to reshape the retail landscape.
