Swiggy Introduces a Collaborative Digital Wallet with ICICI Bank
Food delivery platform Swiggy has launched a new digital wallet named 'Swiggy Money', in collaboration with ICICI Bank. This innovative solution is designed to streamline transactions and enhance the overall user experience.
'Swiggy Money' is a full-fledged digital wallet that enables customers to store money and use it for food orders. Whether you're an existing ICICI Bank customer or not, you can start using 'Swiggy Money' immediately. Non-ICICI Bank customers can provide details of a government ID to ICICI Bank to begin using the service.
The launch of 'Swiggy Money' brings about a single-click checkout experience on the Swiggy platform. Users can enjoy a hassle-free payment processing, with instant refunds available for any issues that may arise. Swiggy Money is designed to ensure swift transactions, minimising lengthy payment procedures or payment failures.
The 'split-pay' option is another feature of 'Swiggy Money', allowing users to make payments through a combination of money from the wallet and another payment source/instrument. This option is particularly useful when the order value exceeds the wallet balance.
ICICI Bank has also introduced UPI-led instant one-click payment for millions of Swiggy's customers. This means that users can make quick and secure payments without the need for multiple authentications. For Swiggy's delivery partners, ICICI Bank has customised an industry-first UPI led payment solution.
Bijith Bhaskar, Head- Digital Channels & Partnership, ICICI Bank, has informed about these offerings. He stated that the launch of 'Swiggy Money' is aimed at improving the customer experience.
Swiggy is currently present in over 500 cities in the country, and with the introduction of 'Swiggy Money', the platform aims to offer a more convenient and efficient service to its users. Users can top-up their wallet using various banking instruments, making it easy to manage their funds and make timely payments for their food orders.
In summary, 'Swiggy Money' is a game-changer for the food delivery industry, offering a seamless and swift transaction experience for users. With its innovative features and easy-to-use interface, 'Swiggy Money' is set to revolutionise the way we order food online.
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